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Agency Misconduct Management Systems


The Commission encourages agencies to have an appropriate system to manage misconduct. Managing misconduct is a fundamental element of an agency’s core business: integrity and performance are complementary goals of public administration.

An effective misconduct management system is a system which enables agencies to:

  • Prevent misconduct from occurring
  • Identify misconduct when it does occur
  • Report identified or suspected misconduct
  • Manage misconduct

Prevention of misconduct includes:

  • appropriate policies, practices and procedures
  • organisational and individual awareness of misconduct generally and the nature of misconduct risks particular to the organisation
  • recognition of misconduct as a risk in a risk management plan
  • education and training

Identification of misconduct includes:

  • appropriate policies, practices and procedures
  • an established risk management and assessment process
  • specified responsibilities for all staff
  • checks and balances within practices and procedures to ensure compliance
  • education and training.

Reporting of identified or suspected misconduct may be:

  • within the organisation
  • to the Commission and/or
  • to other relevant agencies

Managing identified misconduct requires:

  • appropriate policies, practices and procedures
  • an effective internal investigation process
  • the means to deal with the consequences in both the short and long term